Privacy Policy
This policy explains how SovoNovo (the operator of this website) handles personal data when you browse or buy digital files. It is written for customers in the EEA, the UK, and the United States.
What we collect
- Email address, which you enter at checkout.
- Order details, payment status, and download activity.
- IP address and the time of the order, kept with the order record for fraud and chargeback evidence.
- Technical data such as browser type, via cookies that are required to run the cart and checkout.
Why we use it
We use this data to deliver the files you bought, send the download email, prevent fraud, answer support requests, and keep accounting records. The legal bases are contract, legitimate interests in securing payments, and legal obligations.
Payments
Card and wallet payments are processed by PayPal and Stripe. We do not store your full card number on this server. Those providers process payment data under their own policies.
How long we keep it
Order and download records are kept for as long as needed to handle delivery, disputes, and tax or accounting duties.
Your rights
Depending on where you live, you may request access, correction, deletion, or a copy of your personal data, and you may object to certain processing. Email support@sovonovo.com. You may also lodge a complaint with your local data protection authority.
Contact
support@sovonovo.com